This video is via the Consumerist blog. It exposes what any tech worth his salt already knows, the vast majority of people working to repair computers are incompetent. I'm not talking about marginal incompetence, being good enough. I mean gross incompetence. Bordering on stupidity. The reality is that repairing computers can be extremely hard, and requires a great deal of skill. The problem is that you won't get paid for it. While you have to be very knowledgeable to do the work, the pay is very poor. Most of those who are good enough to do it properly work elsewhere in the field and get much better pay.